Skip to content
interlink.ai

Managed AI Operations for companies that run on ERP

Less manual work. Smarter operations.

We connect AI, automation and your business systems to eliminate manual tasks, speed up processes and turn data into decisions — and we run it all continuously, with governance.

  • Integration with the ERP you already use
  • Governance and LGPD from day one
  • Continuous operation and improvement
accounts-receivable
Illustrative example
01
ERPERP read
synced
Today's receivables, orders and invoices
02
AIInterpretation
waiting
Classifies and extracts 312 documents
03
AutomationWorkflow
waiting
Reconciliation, collections and approvals
04
DataConsolidation
waiting
KPIs updated on the dashboard
05
OutcomeDecision
waiting
7 exceptions sent to the manager

Items processed

1,284

Human review

0.5%

Average cycle

4 min

Hours given back

126 h

We work with the systems you already use

  • TOTVS Protheus
  • TOTVS RM
  • Senior
  • SAP
  • Oracle NetSuite
  • Sankhya
  • Power BI
  • Microsoft 365
  • APIs REST

Who it's for

For mid-sized companies that already run an ERP — and still rely on manual work.

We work with companies of 50 to 500 employees with high-volume administrative processes and systems that don't talk to each other.

  • Manufacturing
  • Distribution
  • Logistics
  • Services
  • Accounting firms
  • Real estate
  • Document-heavy operations

Today

The company grows, but so does the administrative overhead. Every new customer requires more people doing the same tasks.

With Interlink

Grow without increasing administrative headcount at the same rate, with a clear view of what is happening in the operation.

Questions that finally get answers

“Where are we losing time and money?”“Which processes are holding back growth?”

The hidden cost

How much is your company losing by keeping processes manual?

It doesn't show up as a single line in the P&L. It shows up as overtime, delays, typos, rework and decisions made too late.

  • Copy data between systems

    ERP ↔ spreadsheet

    manual
  • Check documents

    PDF · XML

    manual
  • Answer repetitive emails

    shared inbox

    manual
  • Update spreadsheets

    tracker_v7_final.xlsx

    manual
  • Look things up in the ERP

    screens and reports

    manual
  • Build reports

    every Monday

    manual
  • Chase customer payments

    phone · email

    manual
  • Follow up on approvals

    WhatsApp

    manual
  • Search for information in documents

    folders · attachments

    manual

We connect it all.

The same tasks start happening on their own, connected to the ERP, with clear rules — and your team only reviews what truly needs human judgment.

Solutions

One operation, six capabilities.

AI Operations is the service model. The other solutions are the capabilities we put to work within it — or that you can engage independently.

AI OperationsCore service

Your outsourced automation and operational intelligence department.

A dedicated team that maps, automates, integrates and runs your processes every month — with SLAs, monitoring and continuous improvement.

runs / week monitored
flows 12uptime 99.8%exceptions 0.4%

Illustrative example

Explore the model
AI Automation

Automation of administrative and operational processes.

Workflows and AI agents that handle repetitive tasks: reading, checking, posting, collecting, approving and notifying.

trigger
rule
agent
approval
See what we automate
AI + ERP

AI integrated directly with your business systems.

Your AI queries, validates and records information in the ERP — with the same rules and permissions as your operation.

question
ERP
answer
See ERP integration
Document Intelligence

Automatic reading, classification, extraction and analysis of documents.

Invoices, contracts, payment slips, orders and receipts read, checked and integrated into the ERP without typing.

PDF
extraction
ERP
See Document Intelligence
TaxTech

Automation and intelligence for tax and compliance processes.

Monitoring of tax documents, XML validation and technology support for your tax team through Brazil's IBS/CBS transition.

XML
validation
alert
See Fiscal Intelligence
AI Governance

Governance, security and policies for corporate AI use.

Policies, permissions, logs, LGPD and cost management so your company can use AI safely — and know how it is being used.

policy
log
audit
Assess governance

Not sure where to start?

In the assessment we identify which capability delivers the most results first in your operation.

Book an assessment

How it works

From assessment to continuous operation, in four steps.

One method, from the first process to the hundredth. Each step has clear deliverables and an owner on our side.

  1. 01

    Assessment

    We map processes, systems and opportunities.

    • Interviews with each department
    • BPMN process mapping
    • Hours and impact estimate
  2. 02

    Automation

    We build the workflows and AI agents.

    • Rules and exceptions defined
    • Agents with clear limits
    • Testing with real data
  3. 03

    Integration

    We connect ERP, APIs, documents, data and systems.

    • ERP connectors
    • Permissions and masking
    • Logs of every data exchange
  4. 04continuous

    Operation

    We monitor, improve and keep everything running.

    • Monitoring and alerts
    • Monthly value report
    • New automations in the backlog

You don't need to hire an entire team to start using AI.

Building in-house requires several specialized profiles — hard to hire and retain. With Interlink, you get all of them as a service.

  • Process analyst (BPMN)
  • Integration / ERP engineer
  • Data and BI engineer
  • AI and agents specialist
  • Security and governance (LGPD)
  • Operations and support (SRE)

AI + ERP

Your AI doesn't have to sit isolated in a chat window. It can work inside your operation.

Managers ask questions in plain language. The AI queries the ERP and other systems, respects each profile's permissions, shows where the information came from and suggests the next action.

Ask your operation

interlink · operations copilotFictitious data
Interpretation
Permissions
Query
Answer
source: ERP · Sales orders profile: Sales · read-only
orders WHERE expected_delivery < today AND status <> 'invoiced'
OrderCustomerDelayAmount
SO-10482Customer 20316 daysR$ 48,300
SO-10477Customer 11874 daysR$ 12,940
SO-10459Customer 33022 daysR$ 7,215

3 late orders totaling R$ 68,455. SO-10482 has been waiting for an out-of-stock item since Monday.

→ Notify the account owners

AI Governance

Your company is already using AI. The question is: are you in control of it?

Employees already use AI tools with contracts, spreadsheets and customer data. Governance isn't about banning — it's about enabling safe, traceable use at a predictable cost.

  • Policies

    What can and cannot be done with AI.

  • Security

    Sensitive data protected before it reaches the model.

  • LGPD

    Minimization, masking and records of processing.

  • Permissions

    Each person and agent accesses only what is needed.

  • Logs

    Who used it, when, with which data and for what.

  • Access control

    Integrated with your directory and ERP profiles.

  • Monitoring

    Out-of-policy use and incidents flagged.

  • Cost management

    AI consumption by department, tool and use case.

governance · AI usage eventsIllustrative example

Active policies

14

Events today

2,318

Budget used

62%

TimeUser / agentToolData classResult
09:41:12ana.finERP CopilotFinanceallowed
09:41:55joao.salesExternal chatPersonal datatax ID masked
09:42:03agent.collectionsWorkflowReceivablesallowed
09:42:40carla.hrSpreadsheet uploadPayrollblocked
09:43:18agent.taxWorkflowNF-e XMLallowed
AI consumption · monthly budget62%
tax · document validationIllustrative example
DocumentXML schemaMaster dataOrderIBS/CBSNote
NF-e 88.214unit price differs from the order
NF-e 88.215matches configured rules
NF-e 12.907NCM differs from master data
NF-e 4.471review IBS/CBS group
NFS-e 2.033matches configured rules
valid attention mismatchno mismatched document is ever posted automatically

TaxTech · Fiscal Intelligence

More rules, more fields, more checks. Less time for all of it.

Brazil's transition to IBS and CBS adds to the tax team's workload. We automate document monitoring, XML validation and inconsistency detection, integrated with the ERP.

  • Monitoring
  • Tax documents
  • XML
  • Validations
  • Inconsistencies
  • IBS
  • CBS
  • Automation
  • ERP integration

We are a technology company: tax rules are defined and validated by your tax team. Our technology supports the checking and expands coverage — it does not replace professional analysis.

Why Interlink

We don't sell AI. We deliver operations that work.

Operational results + automation + integration + governance + continuous maintenance. That combination is what takes automation beyond the pilot and keeps it delivering value.

  • Integrates with the ERP and internal systems

    AI tool

    Consulting

    Interlink

  • Understands the business process, not just the technology

    AI tool

    Consulting

    partial

    Interlink

  • Governance, logs and LGPD from the start

    AI tool

    partial

    Consulting

    partial

    Interlink

  • Continuous monitoring and maintenance

    AI tool

    Consulting

    Interlink

  • Monthly evolution with new automations

    AI tool

    Consulting

    Interlink

  • No need to hire an in-house AI team

    AI tool

    partial

    Consulting

    Interlink

ROI calculator

See how much your company could save by automating repetitive processes.

Adjust the values for one process — or a group of similar processes. The estimate updates in real time.

h
R$
%

Estimated potential

Hours saved/month

216 h

Potential cost saved/month

R$11,880

Hours saved/year

2,592 h

Annual estimate

R$142,560

Manual hours today: 360 h/month≈ 1.4 FTE freed up
automatablestays with the team

Simplified estimate: employees × hours × processes × automation % × cost/hour. Does not include implementation and operating costs. The assessment validates the numbers with real data from your process. Amounts in Brazilian reais (R$).

Applications

Real applications we can automate.

Typical scopes we implement in companies that run an ERP. Any of them could be your pilot.

FinanceApplication

Accounts receivable automation

A collections workflow connected to the ERP, with personalized messages, receipt reading and assisted settlement.

ERPEmailWhatsApp Business
Solution
DocumentsApplication

Document processing

Orders, invoices, contracts and receipts classified and extracted automatically, with validation against the ERP.

EmailDMS / StorageERP
Solution
ProcurementApplication

Order approvals

Purchase and sales orders routed by approval limit, with reminders, escalation and the decision recorded in the ERP.

ERPMicrosoft TeamsEmail
Solution
ManagementApplication

Intelligent ERP queries

Managers ask questions in plain language and get answers with ERP data, respecting permissions.

ERPMicrosoft TeamsPower BI
Solution
Customer serviceApplication

Email triage

Shared inboxes sorted by topic, customer and urgency, with a suggested reply and ticket creation.

Outlook / GmailHelpdeskERP
Solution
ManagementApplication

Automated report generation

KPIs consolidated from the ERP and spreadsheets, delivered automatically with AI-generated commentary.

ERPPower BIEmail
Solution

Free assessment

Find out how much of your operation can be automated.

In 45 minutes with a specialist, we understand your processes and systems and point out where automation delivers the most results.

What you get

Opportunity map

Processes with automation potential, prioritized by impact and effort.

Hours estimate

An order of magnitude of the time that can be given back to your teams.

Technical evaluation

Feasibility of integrating with your ERP and systems.

A clear next step

A suggested pilot to validate the results in practice.

Reply within 1 business day. No commitment.

FAQ

Frequently asked questions

Didn't find your question? Bring it to the assessment.

What exactly does Interlink AI do?

We step into your operation, map the processes that consume your team's time, automate them with workflows and AI agents, integrate them with your ERP and other systems, and keep everything running with monitoring and continuous improvement.

What kind of companies do you work with?

Mid-sized Brazilian companies, typically with 50 to 500 employees, that already run an ERP and have significant administrative process volume — manufacturing, distribution, logistics, services, accounting firms and real estate, among others.

Do I need to replace my ERP or hire an AI team?

No. We work with the ERP you already have and act as your outsourced automation and operational intelligence department.

How does the free assessment work?

It's a conversation of about 45 minutes with a specialist. We understand your processes, systems and priorities, and you receive an initial map of automation opportunities with a recommendation on where to start.

How do you handle security and LGPD?

Governance is part of the method: least-privilege access, masking of personal data, usage logs, AI providers that do not use your data for training, and documentation of processing activities in line with LGPD (Brazil's data protection law).

How is it priced?

After the assessment we propose a pilot on one process, followed by a monthly operations subscription with a defined scope and SLA. Pricing depends on the volume and complexity of the processes.

Find out which tasks can be taken off your team's hands.

A 45-minute assessment with a specialist. You leave with a map of automation opportunities prioritized by impact.