Managed AI Operations
An automation and AI department, without building one.
We take over your automations end to end: we find where the manual work is, build the flows, connect them to your ERP and keep everything running — and improving — month after month.
If this sounds familiar
- Automation projects that work in the pilot and stop three months later.
- An overloaded IT team with no time for the business units' automation requests.
- AI tools bought by each department, with no integration and no oversight.
- Difficulty hiring and retaining data, integration and AI engineers.
Active automations
12
Runs this month
6,500
Availability
99.8%
Prioritized backlog
9 items
| Automation | Area | Runs/month | Exceptions | SLA |
|---|---|---|---|---|
| Collections workflow | Finance | 1,920 | 0.6% | ok |
| Email orders → ERP | Sales | 846 | 2.1% | ok |
| Inbound XML validation | Tax | 3,312 | 1.4% | ok |
| Purchase approval | Procurement | 418 | 0.0% | attention |
| Weekly sales report | Management | 4 | 0.0% | ok |
Monthly report
Runs, hours given back and exceptions per process.
Alerts
Failures and queues flagged before they affect the operation.
Roadmap
Upcoming automations reviewed with managers.
What changes
Operational results, not a technology project.
An automation backlog with an owner
Opportunities prioritized by impact and effort, reviewed monthly with your managers.
Automation that keeps working
Monitoring, alerts, fixes and adjustments whenever the process or the ERP changes.
Visibility into the value delivered
A monthly report on runs, hours given back to teams, exceptions and next steps.
Capabilities
What's included in Managed AI Operations.
Continuous discovery
BPMN process mapping, interviews with each department and measurement of manual effort.
Automation engineering
Workflows, AI agents, API integrations and scheduled jobs — versioned and tested.
ERP integration
Controlled reads and writes in the ERP, respecting business rules and access profiles.
Observability
A dashboard of runs, failures, queues, AI costs and cycle time per process.
Built-in governance
Logs, audit trail, masking of personal data and AI usage policies.
Monthly evolution
New automations enter the cycle from the backlog — no new project for every request.
How it works
We start small, measure and scale.
- 01
Assessment
An opportunity map with estimated hours and priorities.
- 02
Pilot
One process automated and measured in production.
- 03
Operation
A monthly subscription with scope, SLA and roadmap.
- 04continuous
Scale
New departments and processes join the same model.
Applications
Where we apply it in practice.
Example scopes. The assessment defines which ones make sense for your operation.
Smart collections workflow
Overdue invoices read from the ERP, personalized reminders and automatic logging of payment promises.
Orders that enter themselves
Orders received by email or PDF are interpreted, validated and posted to the ERP for approval.
Exception alerts
Late orders, critical stock and stalled processes flagged to whoever needs to act.
All connected
Solutions that work together.
FAQ
Frequently asked questions
Didn't find your question? Bring it to the assessment.
What is included in the AI Operations subscription?
Continuous discovery of opportunities, building and maintaining the automations, integrations, monitoring, support and a monthly report. The exact scope is defined after the assessment.
Do I need an IT team to hire you?
No. We need a business point of contact and controlled access to your systems. When there is an internal IT team, we work alongside it and follow its policies.
What if my process changes?
Changes are part of the service. Because we run the automations continuously, we adjust flows and integrations whenever rules, systems or people change.
How long until we see the first result?
The goal of the pilot is to put one process into production and measure the result within a few weeks. The actual timeline depends on the process and system access, and is defined during the assessment.
Start with the assessment. Leave with an opportunity map.
In a 45-minute conversation we understand your processes, systems and priorities — and show you where to start.