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interlink.ai

AI + ERP

AI that works inside your ERP, not next to it.

Most of the value of AI in a company lies in ERP data. We connect models and agents to TOTVS, Senior, SAP and other systems to query, cross-check, alert and execute — with access control and an audit trail.

If this sounds familiar

  • Important information trapped in screens and reports that few people know how to extract.
  • Managers who depend on IT or ERP specialists to answer a simple question.
  • Old customizations and fragile integrations between the ERP, spreadsheets and other systems.
  • Fear of connecting AI to the ERP without control over who sees and changes what.

Ask your operation

interlink · operations copilotFictitious data
Interpretation
Permissions
Query
Answer
source: ERP · Sales orders profile: Sales · read-only
orders WHERE expected_delivery < today AND status <> 'invoiced'
OrderCustomerDelayAmount
SO-10482Customer 20316 daysR$ 48,300
SO-10477Customer 11874 daysR$ 12,940
SO-10459Customer 33022 daysR$ 7,215

3 late orders totaling R$ 68,455. SO-10482 has been waiting for an out-of-stock item since Monday.

→ Notify the account owners

What changes

Operational results, not a technology project.

Answers in plain language

Managers ask; the AI queries the ERP and answers with data and its source.

Alerts before the problem

Late orders, overdue invoices, critical stock and discrepancies detected automatically.

Postings without typing

Documents and messages become ERP records after validation.

Capabilities

What's included in AI + ERP.

Connectors for leading ERPs

Native REST APIs, web services, read-only database access or middleware — whatever is safest in your environment.

Semantic layer

We translate ERP tables and fields into business concepts the AI understands: customer, order, invoice, receivable.

Inherited permissions

The AI only sees what the user's profile can see. Writes to the ERP only through approved flows.

Auditable queries

Every question and every ERP query is logged, with user, time and data accessed.

Internal copilot

An assistant in Teams, email or a portal for day-to-day questions, integrated with your systems.

Power BI and data

Data models built from the ERP for reliable dashboards and analytical questions.

How it works

We start small, measure and scale.

  1. 01

    Assessment

    We map processes, systems and opportunities.

    • Interviews with each department
    • BPMN process mapping
    • Hours and impact estimate
  2. 02

    Automation

    We build the workflows and AI agents.

    • Rules and exceptions defined
    • Agents with clear limits
    • Testing with real data
  3. 03

    Integration

    We connect ERP, APIs, documents, data and systems.

    • ERP connectors
    • Permissions and masking
    • Logs of every data exchange
  4. 04continuous

    Operation

    We monitor, improve and keep everything running.

    • Monitoring and alerts
    • Monthly value report
    • New automations in the backlog

Applications

Where we apply it in practice.

Example scopes. The assessment defines which ones make sense for your operation.

Sales

Customers buying less

Automatic comparison of volume per customer and an alert to the account owner.

Finance

Overdue invoice lookup

Ask by customer, region or days overdue and get the list with amounts and contacts.

Logistics

Orders at risk of delay

Orders, stock and deadlines cross-checked to prioritize shipping.

Tax

Invoices with inconsistencies

Inbound and outbound invoices validated against ERP rules and master data.

FAQ

Frequently asked questions

Didn't find your question? Bring it to the assessment.

Which ERPs do you work with?

We work with ERPs that offer APIs, web services or controlled data access — such as TOTVS (Protheus, RM, Datasul), Senior, SAP, Oracle NetSuite, Sankhya and others. The feasibility of each integration is assessed during the assessment.

Will the AI change data in my ERP?

Only when that is defined and approved. By default we start with read-only access. Writes happen through specific flows, with validation, logs and, when needed, human approval.

Will my ERP data be used to train AI models?

No. We use providers and configurations that do not use customer data for training, and we apply minimization and masking of personal data.

Do we need to replace or customize the ERP?

No. The idea is to work with the ERP you already have, preferably without invasive customizations.

Find out what your ERP can answer on its own.

In the assessment we evaluate your ERP, the available access and the questions that take up most of your managers' time.